Warranty Coverage



J-Drop Campers (Jones Outdoors Limited) warrants that it will repair or replace defects in material or workmanship of a new J-Drop Camper purchased from J-Drop Campers (Jones Outdoors Limited) for a period of twenty-four (24) months from the date the trailer is first delivered to the original purchaser.

SUPPLIES COMPONENTS

Some of the equipment and fittings supplied with your J-Drop are not manufactured by J-Drop and are separately warranted by their individual manufacturer or importer. J-Drop Campers will replace or repair these components for a period of twelve (12) months from the date the camper is first delivered to the original purchaser. After 12 months these separately warranted components will not be covered by J-Drop Campers.

J-Drop Campers will provide applicable component warranties.

The fittings and equipment that may be separately warranted could include, but not limited to:
Fridge
Gas Burner
Tyres
TV
Mattress   

In order to obtain coverage under these warranty terms, you must notify Jones outdoors Limited of the warrantable defect no later than ten (10) days following expiration of this warranty and fill in and return the Warranty Registration form. J-Drop Campers obligation to repair or replace defective materials or workmanship is the sole obligation of J-Drop Campers under this warranty. J-Drop Campers reserves the right to use new or remanufactured parts of similar quality to complete any warranty work.

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY

This warranty does not provide coverage for any of the following:

Normal deterioration due to wear or exposure, including but not limited to rust, corrosion, oxidation, and cosmetic blemishes.

Subject to any rights you have at law which cannot be excluded, J-Drop Campers assume no responsibility or liability for defects in workmanship or operation of separately warranted products, for which you have been provided with separate warranty statements, after a twelve (12) month period from delivery of the J-Drop Camper.

Normal maintenance and service items, including but not limited to light bulbs, fuses, lubricants, sealants and seals, slide out adjustments, door adjustments, and awning tension.

After-market equipment or accessories installed on the camper after completion of manufacture by J-Drop Campers, or any defects or damage caused by such items.

Campers not purchased through an authorized dealer of J-Drop Campers, and Campers purchased directly or indirectly through auction, salvage, repossession, or other non-customary sale means.

Defects or damage caused by, in whole or in part, or in any way related to:

Accidents, misuse (including off-road use), or negligence.

Alteration or modification of the trailer except such alterations or modifications approved in writing by J-Drop Campers.

Acts of God or other environmental conditions, such as lightning, hail, salt, or other chemicals in the atmosphere.

De-icing agents or other chemicals applied to the camper.

Failure to properly maintain or service the camper, including but not limited to the maintenance of lubricants, sealants, and seals.

Condensation and the results of condensation including water damage and the growth of mould or mildew. Mould and mildew are natural growths given certain environmental conditions and are not covered by the terms of this warranty.

Use of the camper other than for temporary recreation purposes, including but not limited to use of the camper for residential, disaster relief, commercial, or rental purposes.

The addition of weight to the camper that causes the camper’s total weight to exceed applicable trailer weight ratings, or addition of weight causing improper distribution of the weight of the trailer.

Selection, use, and operation of any hitch assembly.

Failure to seek and obtain repairs in a timely manner.

Failure to use reasonable efforts to mitigate damage caused by defects.

Failure to properly ventilate the camper.

Improper electric power supply or improper vehicle hook-up to other facilities.

Acts or omissions of any person or entity other than J-Drop Campers.

DISCLAIMER OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

To the extent permitted by law J-Drop Campers hereby disclaims any and all incidental and consequential damages arising out of or relating to the camper including expenses such as transportation to and from J-Drop Camper repair facilities, loss of time, loss of pay, loss of use, inconvenience, commercial loss (including lost profits), towing charges, bus fares, vehicle rental, service call charges, petrol expenses, incidental charges such as telephone calls, and expenses for accommodation. This disclaimer is independent of any failure of the essential purpose of any warranties provided with the Camper and shall survive any determination that a warranty failed of its essential purpose.

OBTAINING WARRANTY SERVICE

In order to obtain warranty service under this warranty, the owner must do all of the following:
Owner and/or dealer representative must complete and return the Warranty Registration Form within 30 days from delivery of the camper.
Notify J-Drop Campers of any claimed defect within the warranty period or 10 days thereafter.
Provide notification of a defect within 7 days of discovery of that defect.
Promptly return the camper to J-Drop Campers for repairs.
 
If you believe a defect covered by this warranty still exists after an attempted repair by J-Drop Campers you must contact J-Drop Campers at the following address, specifying:
1. The date of original purchase and the date of original delivery.
2. The name of the seller or selling dealer; and
3. The nature of the problem and the steps or service which have been performed.

J-Drop Campers
Unit 13, 142 Ossie James Drive
Hamilton Airport
Hamilton
Email: info@Jdrop.co.nz

WARRANTY SERVICE

On the acceptance of the term of this warranty J-Drop Campers (Jones Outdoors Limited) will repair or replace defects on material and workmanship for 24 months after delivery; and replace or repair separately warranted components for 12 months after delivery.

J-Drop Campers will undertake warranty service within 2 weeks of delivery – unless replacements parts shipping is delayed. (J-Drop Campers will keep you informed of any delays with warranty services) 

Attention: Warranty coverage.
All costs associated with transporting the trailer for any warranty service shall be the sole responsibility of the owner.

DEALER REPRESENTATIONS EXCLUDED
J-Drop Campers will not be responsible for any additional representations or warranties made by any person or entity other than J-Drop Campers. J-Drop Campers obligations are solely as set forth in the terms and conditions of this warranty

WARRANTY TRANSFER
This warranty is transferable to subsequent owners for the remaining duration of the warranty period, upon approval from J-Drop Campers. Transfer of this Limited Warranty will only be approved by J-Drop Campers upon all of the following:
1. J-Drop Camper’s receipt of a completed Transfer Application Form.
2. The payment of a $250.00 processing fee to J-Drop Campers; and
3. The completion of an inspection of the condition of the camper, at the owner’s expense, by J-Drop Campers. Transfer application forms are available from J-Drop Campers.

CHANGES IN DESIGN
J-Drop Campers reserves the right to make changes in design and improvements upon its products from time-to-time, without imposing upon itself any obligation to install additional features in your trailer.

STATUTE OF LIMITATION
No action may be brought against J-Drop Campers (Jones Outdoors Limited) for breach of this terms of warranty, any applicable implied warranty, or for any other claim arising out of or relating to a J-Drop Campers more than thirty (30) days after: (1) expiration of the twenty-four (24) month warranty period.

CONSUMER GUARANTEES ACT
Any rights you might have as a consumer under the Consumer Guarantees Act are in addition to your rights under this guarantee, and those rights are not limited by the terms of this guarantee.  The Consumer Guarantees Act will not apply to anyone who is not a consumer as defined in that act.

 

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